Tickets purchased via Asiana Airlines website/mobile or reservation center Reservation Center Korea : +82-2-2669-8000 U.S. : +1-800-227-4262 China : +86-10-8451-0101 Japan : +81-3-5812-6600 Other office : Contacts >> B. Asiana Airlines. Re: Asiana Airline - refund advice. (domestic flights included), Notice on quarantine regulation waiver enforced starting 10.8, For Korea → Japan → Korea itineraries : Inquire Japanese government facility for Visa (Applying Required), For Japan → Korea → Japan itineraries: Inquire Korean government facility for Visa (Applying Required), All passengers are required to fill out electronic questionnaire, Strengthened Quarantine regulations for mutated COVID-19 virus present countries ('20 12.30 ~ '21 1.31), Applicable Countries :UK, South Africa, France, Italy, Ireland, Iceland, Netherlands, Denmark, Belgium, Austria, Israel, Test results issued within 72 hours prior to departing required (including nationals). Children under 5, Ambassadors, government designated VIPs, and flight attendants do not require test results. All arriving passengers will be quarantined at designated facility until COVID-19 progresses and the test results are obtained. Please leave us your questions, suggestions, compliments, or complaints. * Not required for passengers 5 years old and younger, For all passengers attempting to enter Turkey after visiting UK, Republic of South Africa, and Denmark in the past 10 days (excluding children 6 years or younger), Masks required in-flight and at all times at the airport (penalties if not worn), All foreign nationals are not permitted to enter Australia, - Australian citizenship holders, permanent residents and their direct family members, New Zealand citizenship holders currently residing in Australia, - Travel limit exemption request must be made and approved at least 14 days prior to departure for all reasons other than above, All Australia entrants (including transit passengers) are required to submit a COVID-19 electronic travel report 72 hours prior to departing on any flight, All entrants are required to quarantine for 14 days at designated facility (Expenses self-pay), Transit within maximum 72 hours is possible if valid VISA or no-visa transit qualification is present, Transit within 8 hours: same-day transit is possible without OVER NIGHT but must wait in designated transit area, Transit 8 hours ~ 72 hours: Must wait in designated hotel until next flight, and exemption notice must be submitted to the facility before travel, All passengers from third world country (NON-EU countries) will not be allowed to enter, EU citizen, Schengen citizen and their family member, Permanent resident visa holders from third world country, Quarantine regulation : 10 day self-quarantine, Travelers departing from countries specified in, Entry from an unlisted country is only permitted if specified in the, All passengers are required to complete and possess. Thai nationals can transfer to a third country → Return to Thailand, Departure to Thailand → Available to transfer for itinerary to a third country. Ask Aaron ! See flights from all airlines. (Previously issued sponsorships are valid until the 11th, however, will not be accepted from 12th onward). Mongolia passort holders (required to be quarantined at quarantine facility for 14days). My layover flight to the US is on March 9 and is not cancelled so I will get a hefty cancellation fee if I do cancel. Asiana Airlines flight 729 departed the gate at Seoul Incheon international airport on schedule at 10:10 a.m. on Saturday, and a few minutes later took off … Entry Rule Exceptions ( O : Required / X : Not Required ), Negative COVID-19 Test Result issued 72 hours prior to departure is required, Only applicable when no level 3 country was visited within 14 days prior to entering Japan, Countries not included in level 3 apply the same rules as level 2 countries, New entries not permitted for passengers who have visited the UK/Republic of South Africa in the past 14 days, New Visa issuance suspended for all foreign nationals departing from all countries ('20 12.28 ~ '21 1.31), Excluding Korea, China, Vietnam, Singapore, Thailand, Malaysia, Cambodia, Laos, Myanmar, Taiwan and Brunei, New Visas issued in level 3 countries are permitted to enter until '21 1.3, Level 3 Country : All passengers are required to take PCR test upon arrival. Seatac, WA 98188. Feb 23, 2020, 11:58 AM. There is a website where you can find the email of executive of Asiana. Search for other Airlines on The Real Yellow Pages®. Symptomatic passengers will be quarantined for 2 days and will be subject to extra PCR tests regardless of negative test result. *Additional airlines that will not be accepted at Asiana Check-in counters. Discount tickets do not apply to the principles. All other tickets (purchased via online/offline travel agencies) : Changes available from the agencies Website (206) 516-0300. 299 talking about this. SKYTRAX 5-Star Airline 13 Consecutive Years(2007-present), Passengers accompanied by an infant or child, Finance (Credit cards, currency exchange), Travel (Hotel, car rental, travel insurance), Notice on January 2021 ~ February 2021 Operational Flights, US-Asia Ticket Change Guideline for COVID-19 Coronavirus (As of April 7, 2020). Covid-19 are updated per country as follows, be changed without notification leave us your questions for 24 hours and... 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